We treat every story like it belongs to someone we love.

Information we collect

We collect only the information necessary to serve families with care. When you submit a nomination, contact us, or make a gift, we may collect your name, email, phone number, your relationship to the person being nominated, and the story you choose to share.

Please do not submit diagnoses, medical records, Social Security numbers, banking information, or other highly sensitive data through this website.

How we use information

We use the information you share to review nominations, coordinate care with the recipient's consent, respond to your messages, process gifts, and improve our programs.

We do not sell your information. We do not share nominations publicly. We never publish a recipient's name, story, or images without their explicit written permission.

How we protect information

Nominations and personal data are stored in secure, access-controlled systems. Only the people who need to review a nomination or coordinate care can see it. When possible, we anonymize sensitive information used for internal planning and reporting.

Cookies and analytics

We may use privacy-respecting analytics to understand how the site is used and to improve accessibility and performance. These tools do not identify you personally.

Children's privacy

Robins Garden serves families that include children, but this website is intended for adults. Children should not submit information through this site directly. Guardians provide consent before any child participates in a program activity.

Your choices

You may request that we correct or delete information you have shared, or withdraw a nomination, at any time. Contact us and we will respond as quickly as we can.

Contact

If you have questions about this policy or your information, please reach out through the contact details listed in the footer of this site.